Thursday, 28 February 2019

Kobo - not quite the thing

Today at 22:19, I received a mail from Kobo, the ebook company. To continue using my Kobo device, I need to make an update before midnight. Today. Less than two hours after the mail reached my inbox.  Otherwise, I will have to find a laptop, a laptop cable, install some new software on the computer and download the update this way.

I try to like Kobo, I really do. I like competition, and alternatives to Amazon Kindle and Apple’s Books are always welcome.

But Kobo keeps failing. My device is unresponsive, and I often have to wait for several seconds after having clicked on a button before anything happens. Their books can be bad OCR scans with plenty of typos. One I just deleted didn’t even begin the first paragraph with a capital letter. The proof reader hadn't even got to the first letter.

I wish Kobo all the best, but unfortunately it is often not worth the pain for the consumer to try to use it.

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